Questions painters ask about the plan, answered in full
The price, GST, the minimum term, what you supply, how edits work, who owns what and what we can't promise. Straight answers that match the plan terms word for word. If yours isn't here, ask it on a call.
The plan and the price
What does NZ$269 a month actually cover?
A website for your painting business, built from the content you supply and live within 7 days of us receiving it. It carries the parts painting work is sold on: a before and after gallery grouped by job type, a quote form that asks about the job, a page for each service you offer and a plain list of the suburbs you cover.
The monthly fee then pays for running it: hosting, the SSL certificate, security updates, 5 revisions a month and a monthly report of the enquiries the site received, with every page built for 90+ PageSpeed; if a page drops below, we fix it at no charge. Nothing is itemised on top apart from the one-off NZ$549 build fee, invoiced after your site is live and approved.
Is there a build fee, and when is it charged?
Yes: NZ$549, paid once, and it is invoiced after your site is live and you have approved it. Not at sign-up, and never on a promise. Monthly billing starts from the month your site goes live, so nothing is charged while we build.
Once the site is live and approved, the build fee is payable in full. It pays for the build you have already seen and signed off.
Do the prices include GST?
No. Prices are shown without GST and the label reads "GST may apply". A business only charges GST once it is registered, and registration is required when turnover reaches $60,000 in 12 months. If GST applies when we invoice you, it is added and shown on the invoice.
How long is the minimum term?
12 months from the day your site goes live. The build fee and the monthly fees together pay for building and running the site across that first year, which is why the plan has a minimum term. It is stated here, on the pricing page and in the plan terms, so there is nothing to find in the small print later.
What happens after 12 months?
The plan carries on month to month at the same fee. Either of us can end it with written notice before the next billing date, and it finishes at the end of the month already paid for. If the fee ever changes, you get at least 30 days’ written notice first and can end the plan before the new fee starts. Founding clients keep the price they joined on for as long as they stay on the plan.
Can I cancel during the minimum term?
You can end the plan at any time with written notice, but the monthly fees for the rest of the minimum term remain payable. That doesn’t apply if you end it because we seriously breached the terms and didn’t fix the problem within 14 days of you telling us.
What is the founding-client price?
The first 10 businesses on the plan keep today's monthly price of NZ$269 for as long as they stay on the plan, even if the price rises later. The NZ$549 build fee stays. It is written into your plan terms when you sign. There is no countdown and no catch: once 10 businesses have joined, new businesses pay whatever the price is then.
Why is there only one plan?
Because a painting business doesn’t need a menu of tiers to choose from. A sole-trader house painter and a commercial contractor need different pages, but the same things underneath: a fast site, a gallery, a proper quote form, somebody to make changes and somebody to keep it secure. One plan means one price, stated in full, with no upsell waiting on the second call.
Who is the plan for?
Painting and decorating businesses in New Zealand: house painters, exterior and roof specialists, commercial contractors, decorators and wallpaper hangers, and painters who work for builders. It is sold to businesses only, not to individuals for personal use.
Getting your site built
What happens once I say yes?
We send you the order confirmation and the content checklist. The checklist asks for your business details, the services you offer, the suburbs you cover, photos of your work, any prices you want shown, your logo if you have one and access to your domain. Answer it in plain words, even as rough notes. As soon as everything is in, the 7-day build period starts.
How long does it take to get my site live?
Within 7 days of us receiving everything on the content checklist. The clock starts at your content, not at the day you sign, so the sooner the checklist is back the sooner you are live. If something is missing we tell you what on the day, rather than at the end of the week.
What do I need to supply?
Your business details, the services you offer, the suburbs and towns you cover, before and after photos of your work, any prices or price guidance you want shown, your logo if you have one, and access to your domain. The content checklist on the How it works page lists every item, and you can tick them off as you go.
Do I need professional photos of finished jobs?
No. Phone photos taken in daylight work well: a wide shot of the whole house or wall, taken straight on, from the same spot before and after. Send what you have. If the gallery is thin at launch, adding new pairs as you finish jobs is exactly what the monthly revisions are for.
Do you write the words for my site?
No. Writing your content isn’t part of the plan, and we would rather your site sound like you than like an agency. The checklist asks simple questions about your business, and you can answer them in your own words, even as notes. We lay your words out on the pages, keep your meaning and fit them to the structure.
Do I see the site before it goes live?
Yes. We send a private preview link. Check it the way a customer would, on your phone, looking for your services, your suburbs and the quote button. Anything wrong or missing gets fixed before launch.
I don’t have a logo. Is that a problem?
No. Logo design isn’t included, but the site can show your business name in clean type until you have a logo. When you get one, adding it is one revision.
I already have a domain and an old website. Can I keep them?
You keep your domain and point it at the new site, so customers who know your address still find you. Text and photos from your old site can be reused if they belong to your business. We don’t carry the old design across; the point is to replace it.
Who owns the domain name?
Your business does. The domain is registered in your business name and you pay the registrar directly, so it stays yours whatever happens to the plan.
Edits and running the site
What counts as a revision?
One change to an existing page; new pages are quoted separately. A new before and after pair in the gallery, a changed price, an added suburb, new hours, a "booked until March" line, a new review you have permission to quote: each is one revision.
5 are included every month and each one is done in 2 to 5 working days. Past the fifth, a revision is a flat NZ$20, with no cap on how many you can send and no hourly billing anywhere.
How do I send a revision?
Email or message it, in plain words, with any photos attached straight from your phone. You don’t log in to anything and you don’t need to know how the site works. We make the change within 2 to 5 working days and tell you when it is live.
What if I need more changes than the plan includes?
Send them anyway. Past the 5 included each month, a revision is a flat NZ$20, and there is no cap. A revision is one change to an existing page; new pages are quoted separately. A new feature or a full redesign is priced in writing first too and nothing is charged unless you agree.
What is in the monthly report?
How many enquiries came in through your website’s form that month, with the date and job type of each. Each enquiry is also sent to you as it arrives, so the report is a record rather than the first time you hear about a job. Over a few months it shows which services people ask about most.
Is hosting an extra cost?
No. Hosting, the SSL certificate and security updates all sit inside the monthly fee. Nothing arrives separately to pay, nothing expires in your name, and no updates wait for you to run them.
What happens to my site if I leave?
We stop hosting it at the end of the plan. On request we give you a copy of the content you supplied, and help you point your domain wherever you choose. Your domain, words, photos and logo are yours; our templates and code stay with us.
Google, reviews and results
Will my website rank on Google?
We can’t promise any ranking, traffic or number of enquiries, and nobody honestly can. Google itself says there is no guarantee a site will be indexed, that changes can take from a few hours to several months to show, and that there is no way to pay for a better local ranking. What we do is build pages Google can read, with your services and suburbs clearly described, and keep them current.
What does the 90+ PageSpeed promise actually cover?
Built for 90+ PageSpeed; if a page drops below, we fix it at no charge. That covers every page we build and host, measured in Google's PageSpeed Insights on mobile and desktop. It is not a launch-day snapshot: we check it as the site changes, and the fix is part of the plan.
That is a promise about how the site is built: static pages, almost no script, images sized and compressed before they go up. It is not a promise about rankings, traffic or enquiries, which nobody can honestly make.
Do you give painting advice or quote jobs for us?
No. We are a website studio, not a painting business. Your prices, your quotes, your paint systems and your advice to customers stay with you. The site presents what you tell us, in your words.
Do you run Google Ads or Facebook ads?
No. Paid advertising and ad spend aren’t part of the plan. If you run ads yourself, the site gives them somewhere clear to send people: a service page with a quote button, rather than a Facebook post.
Can the site show my reviews?
Yes, real ones. We link to your Google reviews and show reviews you have permission to use, word for word. We never write reviews or testimonials for a client, and we won’t show a star rating we can’t check.
Do you set up my Google Business Profile?
The profile belongs to you and is managed in your own Google account, so you set it up. We link your website and profile together, and our blog explains how to set the profile up for a painting business, including hiding your home address if you travel to customers.
The details behind these answers are on the cost page, what you get, how we build it and the plan terms.
Still have a question?
Book a call and ask it. You leave with the price and the terms in writing, and no pressure to sign.
NZ$269 a month plus a NZ$549 build fee invoiced after launch, GST may apply, 12-month minimum term. The call and the mockup are free, with no obligation.
- Live within 7 days of your content
- The build fee is invoiced after launch
- Your domain stays in your name